Terms of Service

Agreement

These Terms govern use of our website and define baseline conditions for professional services. Specific engagements are governed by an executed proposal, statement of work, or master services agreement where applicable.

1. Acceptance of terms. By using this website, you agree to these Terms. If you do not agree, discontinue use of the site.
2. Professional services. Any consulting services are provided under separate written terms such as a proposal or statement of work. In case of conflict, the signed engagement terms control.
3. No legal or financial advice. Our work is strategic and operational in nature and does not replace legal, accounting, or regulated professional advice. You are responsible for obtaining specialist guidance when needed.
4. Client responsibilities. You agree to provide timely access to information, stakeholders, and feedback required for delivery. Delays or incomplete inputs may affect timelines and outcomes.
5. Deliverables. Deliverables are those expressly described in the engagement scope. Anything not listed is out of scope unless mutually agreed in writing.
6. Change control. Scope changes require written agreement on impact to fees, schedule, and deliverables. Work may be paused until change terms are confirmed.
7. Fees and invoicing. Fees are as stated in the engagement documents and may be fixed, milestone-based, or time-and-materials. Invoices are payable according to the payment terms provided in writing.
8. Expenses. If expenses are chargeable, they must be reasonable and aligned with the engagement scope. Where practical, significant expenses will be pre-approved by the client.
9. Confidentiality. Each party agrees to protect the other party’s confidential information using reasonable care. Confidential information excludes information that is publicly available through no breach.
10. Intellectual property. Unless otherwise stated, we retain ownership of pre-existing methodologies, templates, and know-how. Client receives rights to use deliverables as specified once payment obligations are met.
11. License to materials. If we provide frameworks or tools, you may use them for internal business purposes. You may not resell, redistribute, or publish them as a standalone product without permission.
12. Third-party tools. Engagements may use third-party platforms for collaboration or analysis. Your use of those tools may be subject to separate third-party terms.
13. Website content. Site content is provided for general information and may change without notice. We do not guarantee completeness or suitability for a specific purpose.
14. Prohibited use. You may not attempt to disrupt site operations, probe security, or misuse forms and systems. Automated scraping or unauthorized collection of site data is prohibited.
15. Disclaimers. The website is provided “as is” without warranties of any kind. We do not warrant uninterrupted operation or the absence of errors.
16. Limitation of liability. To the maximum extent permitted, we are not liable for indirect or consequential damages. Any liability under a services engagement is limited as specified in the engagement terms.
17. No guarantee of results. Strategic recommendations are based on information available at the time and involve uncertainty. Implementation and results depend on many factors outside our control.
18. Termination. Either party may terminate an engagement as provided in the engagement agreement. Obligations accrued prior to termination remain due.
19. Force majeure. Neither party is responsible for delays caused by events beyond reasonable control. The affected party will make reasonable efforts to resume performance promptly.
20. Governing law. Unless stated otherwise in a signed agreement, these Terms are governed by the law identified in the engagement terms. Venue and dispute mechanics may also be specified there.
21. Severability. If any provision is found unenforceable, the remaining provisions remain in effect. The unenforceable portion will be replaced with a valid provision closest to the intent.
22. Entire understanding. These Terms together with any applicable engagement documents form the full understanding between the parties. Modifications must be in writing to be effective.